Remote Membership Sales Specialist

AAA Club Alliance; Roanoke (VA); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Up to 2 weeks PTO + holidays

401k with company match up to 7%

Paid parental leave

Job summary

AAA Club Alliance is seeking a full-time Retail Membership salesperson in Roanoke, VA. You will drive the sale of AAA memberships, upsell add-ons, and engage members via in-store and outbound calls.

You will document interactions and serve as the primary contact for membership inquiries, with backup support in cashiering and related services. Candidates should have at least 3 years in sales and customer service, strong communication skills, and be able to navigate multiple software tools.

Qualifications

• Minimum of three (3) years of sales and customer service experience.
• Effective written and oral communication skills.
• Proficiency in using multiple websites and programs in a fast-paced retail setting.
• Notary Public designation or willingness to obtain within 6 months.
• High school diploma or equivalent required.
• Successful pre-employment and post-employment screenings.

Responsibilities

• Sell and process new AAA memberships, maximize upsell opportunities.
• Engage with members through in-store sales, inquiries, and outbound calls.
• Welcome new members, present promotions, and discuss upgrades.
• Document all leads and interactions for future reference.
• Serve as the go-to person for all membership inquiries and support.
• Provide backup support in Cashiering, Tag and Title, and IDEMIA services if applicable.

Skills

Sales experience

Customer service

Written & verbal communication

Multitasking in retail

Education

High school diploma or equivalent

Job description

AAA Club Alliance is seeking a full-time Retail Membership salesperson in Roanoke, VA. You will drive the sale of AAA memberships, upsell add-ons, and engage members via in-store and outbound calls.

You will document interactions and serve as the primary contact for membership inquiries, with backup support in cashiering and related services. Candidates should have at least 3 years in sales and customer service, strong communication skills, and be able to navigate multiple software tools.