In-Store Membership Growth Specialist

aaamidatlantic; Charlottesville (VA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401k with match

Paid time off

Paid holidays

Free AAA Membership

Learning reimbursement

Job summary

AAA Club Alliance in Charlottesville, VA is hiring a full-time Retail Membership Sales Specialist who will drive membership sales and deliver exceptional service in our in-store environment.

You will process memberships, upsell upgrades, and document interactions while serving as the go-to resource for membership questions. The role offers base pay of $18.24–$23.33 per hour plus incentive potential and a 37.5-hour work week with no Sundays.

Qualifications

• At least three years of sales and customer service experience.
• Strong written and oral communication skills.
• Proficiency with multiple websites and programs for multitasking.
• Notary Public designation or willingness to obtain within 6 months.
• Satisfactory pre-employment and post-employment screenings.

Responsibilities

• Sell and process new AAA memberships and upsell upgrades.
• Engage members in-store and via outbound calls; present promotions.
• Document leads and interactions clearly for future reference.
• Serve as the in-store resource for membership inquiries and guidance.
• Provide backup support in Cashiering, Tag and Title, and IDEMIA services.

Skills

Sales experience

Customer service

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

AAA Club Alliance in Charlottesville, VA is hiring a full-time Retail Membership Sales Specialist who will drive membership sales and deliver exceptional service in our in-store environment.

You will process memberships, upsell upgrades, and document interactions while serving as the go-to resource for membership questions. The role offers base pay of $18.24–$23.33 per hour plus incentive potential and a 37.5-hour work week with no Sundays.