Remote Membership Growth & Engagement Specialist

SCIENCEFRIDAY INC; New York, Northern (NY, KY); Hybrid; USD 60,000 - 82,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401K retirement plan

Generous paid time off

Parental leave

Job summary

Science Friday seeks a Membership Specialist to guide day-to-day membership operations, renewals, and donor communications. You will maintain member data integrity across Charity Engine and related platforms, coordinate benefits delivery, and support new member onboarding.

The role collaborates across teams to grow the digital membership base, manage merchandise, and enhance member experiences. Remote or hybrid work is available with NYC office/studio requirements.

Qualifications

• BA/BS required.
• 2+ years in digital fundraising or development.
• Experience with donor CRM and online membership platforms.

Responsibilities

• Build and manage membership operations including onboarding, benefits delivery, renewals, and issue resolution.
• Develop SMS campaigns and member engagement initiatives.
• Collaborate with teams to ensure brand-consistent member communications.
• Verify and maintain member data in CRM and databases.
• Monitor email/SMS performance and provide actionable insights.
• Meet revenue goals set by Annual Giving Manager.

Skills

Exceptional communication

Analytical skills

Organizational skills

Creativity

Audience development

Membership platforms

Education

BA/BS

Tools

Charity Engine

Supercast

Patreon

SupportingCast

CRM

Excel

Google Workspace

Job description

Science Friday seeks a Membership Specialist to guide day-to-day membership operations, renewals, and donor communications. You will maintain member data integrity across Charity Engine and related platforms, coordinate benefits delivery, and support new member onboarding.

The role collaborates across teams to grow the digital membership base, manage merchandise, and enhance member experiences. Remote or hybrid work is available with NYC office/studio requirements.