Remote Membership & Billing Specialist I-III

Cambia Health; Lewiston (ID); Remote; USD 38,000 - 73,000; Full time

Job summary

Cambia Health Solutions seeks a detail-oriented Membership Administrator I-III to manage enrollment processing, eligibility data, and billing across multiple programs. You will resolve discrepancies, interact with employers, agents, and carriers, and support members with accurate information.

The role emphasizes ability to work independently, prioritize tasks, and communicate clearly. Proficiency in Word, Excel, and Outlook is required; AI tools experience is valued.

Qualifications

• High School diploma or GED.
• 1 year of accounts receivable or customer billing experience.
• Equivalent combination of education and related work experience.
• 40 wpm typing with 95% accuracy (Level II).
• 50 wpm typing with 95% accuracy (Level III).
• Strong math and numerical judgment for problem solving.

Responsibilities

• Process and maintain enrollment applications with eligibility data and member information.
• Review accounts for completeness and coordinate with employers, agents and carriers.
• Generate and reconcile billing for individuals and groups with timely cash processing.
• Provide customer service via written and phone communications.
• Monitor aged accounts and ensure compliance with regulations.

Skills

Typing 30 WPM

10-key by touch

MS Office

Math skills

AI tools

Independent work

Communication

Education

High School diploma or GED

Tools

Microsoft Word

Excel

Outlook

AI tools

Job description

Cambia Health Solutions seeks a detail-oriented Membership Administrator I-III to manage enrollment processing, eligibility data, and billing across multiple programs. You will resolve discrepancies, interact with employers, agents, and carriers, and support members with accurate information.

The role emphasizes ability to work independently, prioritize tasks, and communicate clearly. Proficiency in Word, Excel, and Outlook is required; AI tools experience is valued.