Remote Membership & Billing Specialist

Cambia Health Solutions; United States; Remote; USD 25,000 - 37,000; Full time

Benefits offered by this job

Remote work option

Competitive benefits

401(k) with company match

Job summary

Cambia Health Solutions is hiring a Membership Administrator I to support enrollment processing, billing, and customer service across multiple programs. This remote-eligible role emphasizes accuracy in eligibility data, benefits, and member information, with collaboration across employers, agents, and carriers.

The position requires attention to detail, proficient use of Word/Excel/Outlook, and the ability to work independently while maintaining strong written and verbal communication.

Qualifications

• High School diploma or GED required.
• 1 year of accounts receivable or customer billing experience preferred.
• Equivalent combination of education and related work experience acceptable.

Responsibilities

• Process and maintain enrollment applications, including eligibility data, effective dates, benefits, and member information in accordance with contracts.
• Review accounts for completeness and coordinate with employers, agents, and carriers to complete processing.
• Generate, review, and reconcile individual and group billings, ensuring accuracy and timely cash processing.
• Provide customer service to internal and external customers through written correspondence and phone, making corrections as needed.
• Monitor and pursue aged accounts, apply guidelines, and ensure compliance with regulations.
• Order and audit member cards, research documentation, and coordinate data transfers with outside entities.
• Support team operations through training participation, testing assistance, clerical tasks, and staff backup.

Skills

Typing 30 WPM

MS Word & Excel

Strong math skills

AI tools experience

Independent work

Strong communication

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Cambia Health Solutions is hiring a Membership Administrator I to support enrollment processing, billing, and customer service across multiple programs. This remote-eligible role emphasizes accuracy in eligibility data, benefits, and member information, with collaboration across employers, agents, and carriers.

The position requires attention to detail, proficient use of Word/Excel/Outlook, and the ability to work independently while maintaining strong written and verbal communication.