Remote Member Support Specialist - Growth & Training

spadepartners; United States; Remote; USD 32,000 - 41,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Weekly compensation with incentives

Flexible scheduling

Professional development

Career advancement

Team-oriented environment

Job summary

spadepartners is seeking a remote Benefits Guidance Specialist to connect with individuals who have shown interest in available benefit options. You will assess their needs, explain available options, and guide them through online applications and required steps from a home-based setup.

Successful candidates are personable, motivated, and comfortable speaking with others, with long-term growth potential and access to training and mentorship.

Qualifications

• Excellent interpersonal and communication abilities
• Friendly and professional approach
• Strong organization and attention to detail
• Ability to manage responsibilities independently
• Confidence using computers, video meetings, email, and web-based platforms
• Dependen and self-motivated work ethic
• Interest in learning, improving, and taking on greater responsibility

Responsibilities

• Connect with prospective and existing members by phone and video
• Schedule and manage virtual appointments
• Learn about each member’s needs and discuss available options
• Provide clear explanations of benefits, services, and enrollment information
• Guide members through online applications and required documentation
• Follow up after appointments and assist with additional questions
• Maintain organized and accurate client records
• Participate in virtual meetings, training, and coaching sessions
• Build positive, professional relationships with the people you assist
• Work toward personal and team performance objectives

Job description

spadepartners is seeking a remote Benefits Guidance Specialist to connect with individuals who have shown interest in available benefit options. You will assess their needs, explain available options, and guide them through online applications and required steps from a home-based setup.

Successful candidates are personable, motivated, and comfortable speaking with others, with long-term growth potential and access to training and mentorship.