Remote Member Support Specialist: Benefits & Guidance

Spade Recruiting; Bend (OR); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Work-from-home flexibility

Weekly compensation with incentives

Professional development

Job summary

Spade Recruiting is seeking a personable, motivated professional for a remote role focused on guiding individuals through available benefit options. You’ll engage in scheduled conversations, explain enrollment information, and support clients through the process.

Ideal candidates are strong communicators with excellent interpersonal skills, organized, and capable of independent work. The position offers home-based flexibility, ongoing coaching, and growth opportunities within a supportive team.

Qualifications

• Excellent interpersonal and communication abilities.
• Friendly and professional approach when working with others.
• Strong organization and attention to detail.
• Ability to manage responsibilities independently.
• Confidence using computers, video meetings, email, and web-based platforms.
• Dependable and self-motivated work ethic.
• Interest in learning, improving, and taking on greater responsibility.

Responsibilities

• Connect with prospective and existing members by phone and video.
• Schedule and manage virtual appointments.
• Learn about each member’s needs and discuss available options.
• Provide clear explanations of benefits, services, and enrollment information.
• Guide members through online applications and required documentation.
• Follow up after appointments and assist with additional questions.
• Maintain organized and accurate client records.
• Participate in virtual meetings, training, and coaching sessions.
• Build positive, professional relationships with the people you assist.
• Work toward personal and team performance objectives.

Skills

Interpersonal skills

Communication

Organization

Independent work

Computer literacy

Dependable

Learning mindset

Job description

Spade Recruiting is seeking a personable, motivated professional for a remote role focused on guiding individuals through available benefit options. You’ll engage in scheduled conversations, explain enrollment information, and support clients through the process.

Ideal candidates are strong communicators with excellent interpersonal skills, organized, and capable of independent work. The position offers home-based flexibility, ongoing coaching, and growth opportunities within a supportive team.