Remote Member Support Specialist

Spade Recruiting; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

Spade Recruiting is looking for a Member Support Associate to work from home. This role involves helping members who have already requested information about benefits, guiding them through their options without cold calling. Responsibilities include scheduling appointments, assisting with digital paperwork, and following up with members. Ideal candidates should be reliable, organized, and comfortable using basic computer tools. Training will be provided for those without prior experience.

Qualifications

• Comfort using basic computer tools.
• Reliability, professionalism, and good organization.
• No experience needed—training is provided.

Responsibilities

• Schedule and confirm appointments.
• Meet with members by phone or virtual call.
• Break down benefit options in a clear, simple way.
• Support members as they complete digital paperwork.
• Record notes and handle follow-up communication.

Job description

Spade Recruiting is looking for a Member Support Associate to work from home. This role involves helping members who have already requested information about benefits, guiding them through their options without cold calling. Responsibilities include scheduling appointments, assisting with digital paperwork, and following up with members. Ideal candidates should be reliable, organized, and comfortable using basic computer tools. Training will be provided for those without prior experience.