Remote Client Services Associate (Entry-Level)

Spade Recruiting; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Performance bonuses

Company-paid trips

Career development opportunities

Job summary

Spade Recruiting is seeking an entry-level Client Service Representative to work from home. This role involves being the first point of contact for members, explaining benefits, and ensuring that families feel secure about their coverage. Ideal candidates will have strong communication skills and a customer service mindset. We offer a comprehensive benefits package, flexible remote scheduling, and career development opportunities in an inclusive workplace culture.

Qualifications

• Eligible to work in the United States.
• High school diploma or equivalent required.
• Previous experience in customer service preferred but not required.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct virtual consultations with members to review benefit programs.
• Collaborate with teammates to meet performance goals.
• Provide clear answers and resolve concerns for clients.
• Maintain accurate records and complete required documentation.
• Share feedback to improve processes and client experiences.

Skills

Customer service experience

Strong communication skills

Comfort with technology

Education

High school diploma or equivalent

Tools

Zoom

Online tools

Job description

Spade Recruiting is seeking an entry-level Client Service Representative to work from home. This role involves being the first point of contact for members, explaining benefits, and ensuring that families feel secure about their coverage. Ideal candidates will have strong communication skills and a customer service mindset. We offer a comprehensive benefits package, flexible remote scheduling, and career development opportunities in an inclusive workplace culture.