Remote Member Support Specialist

Five Star Solutions

United States

Remote

USD 36,000 - 48,000

Full time

4 days ago

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Job summary

Five Star Solutions is hiring a remote customer service representative to handle calls, texts, and emails with empathy, working Monday through Friday, 10am-8pm EST.

You will document interactions, escalate complex issues, and collaborate with teams while maintaining CRM records. A minimum of 1 year in customer service is expected, with CRM proficiency.

The position offers paid training and remote work eligibility across approved US states.

Qualifications

1+ years of customer service experience.
CRM proficiency required.

Responsibilities

Handle calls, texts, and emails with empathy.
Document interactions and escalate complex issues.

Skills

Customer service

CRM proficiency

Tools

CRM software

Job description

Five Star Solutions is hiring a remote customer service representative to handle calls, texts, and emails with empathy, working Monday through Friday, 10am-8pm EST.

You will document interactions, escalate complex issues, and collaborate with teams while maintaining CRM records. A minimum of 1 year in customer service is expected, with CRM proficiency.

The position offers paid training and remote work eligibility across approved US states.

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