Remote Member Support Agent — Part-Time (Temp)

Foodsmart; United States; Remote; USD 20,664,000 - 27,552,000; Part time

Benefits offered by this job

Remote-First Company

Flexible & remote location

Engaging, collaborative team

Job summary

Foodsmart is seeking a Member Support Agent for a remote, part-time role. The position involves handling live member inquiries about services, eligibility, appointments, platform access, and food benefits, with support for technical troubleshooting and provider coordination. It is expected to last up to six months and offers time off but no health insurance benefits.

The role emphasizes urgency, accountability, and data-driven problem solving within a collaborative, remote-first team culture.

Qualifications

• This is a temporary part-time position.

Responsibilities

• Provide direct live support for incoming member inquiries regarding services, eligibility, appointments, platform access, and food benefits, while assisting with elevated technical troubleshooting, provider coordination, and special operational projects.

Job description

Foodsmart is seeking a Member Support Agent for a remote, part-time role. The position involves handling live member inquiries about services, eligibility, appointments, platform access, and food benefits, with support for technical troubleshooting and provider coordination. It is expected to last up to six months and offers time off but no health insurance benefits.

The role emphasizes urgency, accountability, and data-driven problem solving within a collaborative, remote-first team culture.