Remote Member Services Specialist (Hybrid, Jacksonville)

TEKsystems; Jacksonville (FL); Hybrid; USD 23,582 - 33,587; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account

Job summary

TEKsystems seeks a Contract-to-Hire Customer Service Associate in Jacksonville, FL to handle inquiries in a remote-friendly, high-volume contact center. You will perform transactions for savings, checking, loans, and credit cards while advising members on suitable products.

This hybrid role is based in Jacksonville with late morning/afternoon shifts. The position pays $20.75 per hour with a standard benefits package and opportunities for growth.

Qualifications

• Customer service experience in a high-volume environment.
• Data entry accuracy and attention to detail.
• Experience handling inbound and outbound calls in a call center setting.

Responsibilities

• Respond to inquiries from customers and others in a 24/7 contact center.
• Provide information about products and services and demonstrate active listening.

Skills

customer service

data entry

inbound and outbound calls

call center

Job description

TEKsystems seeks a Contract-to-Hire Customer Service Associate in Jacksonville, FL to handle inquiries in a remote-friendly, high-volume contact center. You will perform transactions for savings, checking, loans, and credit cards while advising members on suitable products.

This hybrid role is based in Jacksonville with late morning/afternoon shifts. The position pays $20.75 per hour with a standard benefits package and opportunities for growth.