Remote Member & Provider Care Escalations Specialist

Oscar Health; Texas; Remote; USD 25,000 - 36,000; Full time

Job summary

Oscar Health is hiring a Care Specialist for our Member & Provider Escalations team. This is a remote role, with a set rate of $22.00 per hour. You will help resolve complex issues for members and providers and support with workflows and training.

We value one plus years in customer support or related healthcare/tech fields, plus escalations experience. Bonus points for bilingual Spanish. Full-time employees receive benefits including medical, dental, vision, holidays, time off, 401(k) and

Qualifications

• Minimum 1 year in customer support, healthcare, tech or related field.
• Approximately 6+ months of member and customer service experience.
• Around 1 year of escalations experience in a customer service environment.

Responsibilities

• Support Member and Provider Services Representatives with complex issues, workflows, and training

Skills

Customer support

Healthcare experience

Tech experience

Related field

Job description

Oscar Health is hiring a Care Specialist for our Member & Provider Escalations team. This is a remote role, with a set rate of $22.00 per hour. You will help resolve complex issues for members and providers and support with workflows and training.

We value one plus years in customer support or related healthcare/tech fields, plus escalations experience. Bonus points for bilingual Spanish. Full-time employees receive benefits including medical, dental, vision, holidays, time off, 401(k) and