Remote Medicare & Medicaid Eligibility Advocate

Centauri Health Solutions, Inc.; Northern (KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Wellness program

Life insurance

401(k) plan

Paid time off

Holidays

Training provided

Bonus program

Volunteer time off

Referral bonus

Career development

Job summary

Centauri Health Solutions, Inc. is seeking a Remote Medicare & Medicaid Eligibility Specialist (Advocate) to guide members through eligibility processes and benefits. You will communicate with callers, verify information, and ensure accurate enrollment with HIPAA-compliant practices.

The role emphasizes empathy, accuracy, and the ability to navigate complex benefits while maintaining high-quality service and compliance standards.

Qualifications

• 2–3 years in healthcare, eligibility screening, or case management.
• Customer service experience with high-touch interactions.

Responsibilities

• Be the voice of support for members navigating government benefits.
• Determine eligibility for Medicaid or LIS through questions and explanations.
• Gather and verify sensitive personal and financial details for enrollment.
• Maintain HIPAA compliance and record-keeping across systems.
• Manage multiple software systems to track progress.

Skills

Healthcare experience

Eligibility screening

Case management

Customer service

Tools

Microsoft Teams

Outlook

Job description

Centauri Health Solutions, Inc. is seeking a Remote Medicare & Medicaid Eligibility Specialist (Advocate) to guide members through eligibility processes and benefits. You will communicate with callers, verify information, and ensure accurate enrollment with HIPAA-compliant practices.

The role emphasizes empathy, accuracy, and the ability to navigate complex benefits while maintaining high-quality service and compliance standards.