Remote VA Medical Scheduler & Admin Support

Aptive Resources; Salt Lake City (UT); Remote; USD 35,000 - 50,000; Full time

Job summary

A healthcare staffing agency is seeking a Medical Support Assistant in Salt Lake City, UT. The role involves providing administrative and scheduling support within the Salt Lake City VA Medical Center. Key responsibilities include coordinating patient appointments, managing referrals, and ensuring compliance with VA policies. Candidates must have a high school diploma, customer service experience, and basic computer skills. The position requires strong communication abilities and offers a supportive work environment for Veterans.

Qualifications

• U.S. Citizen required.
• Minimum 6 months of customer service experience.
• Basic computer proficiency required.

Responsibilities

• Coordinate patient appointments and manage community care referrals.
• Maintain patient records and ensure compliance with scheduling policies.
• Provide high-quality customer service to Veterans and families.

Skills

Customer service

Medical terminology

English communication

Microsoft Word

Microsoft Excel

Typing speed of 50 wpm

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Teams

VistA

CPRS

ISS

PCI

Job description

A healthcare staffing agency is seeking a Medical Support Assistant in Salt Lake City, UT. The role involves providing administrative and scheduling support within the Salt Lake City VA Medical Center. Key responsibilities include coordinating patient appointments, managing referrals, and ensuring compliance with VA policies. Candidates must have a high school diploma, customer service experience, and basic computer skills. The position requires strong communication abilities and offers a supportive work environment for Veterans.