Remote Medical Scheduling Specialist - Patient Access Center

Community Health Systems; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Remote Medical Scheduling Specialist to join their Patient Access Center team. In this role, you will be responsible for creating and maintaining clinician schedules, ensuring accuracy and compliance with organizational policies. You'll communicate with clinicians and leadership to manage scheduling needs effectively. This full-time position offers a chance to work in a dynamic healthcare environment, where your contributions will directly impact the efficiency of operations. If you are detail-oriented and thrive in fast-paced settings, this opportunity is perfect for you.

Qualifications

• 1-3 years of experience in scheduling or healthcare administration required.
• Bachelor's Degree in a related field preferred.

Responsibilities

• Create and maintain clinician schedules for assigned hospital facilities.
• Communicate with clinicians to address scheduling needs and manage call-offs.

Skills

Scheduling Software Proficiency

Microsoft Office Suite

Verbal Communication

Written Communication

Problem-Solving Skills

Organizational Skills

Multitasking Abilities

Education

H.S. Diploma or GED

Bachelor's Degree in Healthcare Administration

Tools

Scheduling Software

Microsoft Office Suite

Job description

Remote Medical Scheduling Specialist - Patient Access Center

Join to apply for the Remote Medical Scheduling Specialist - Patient Access Center role at Community Health Systems.

Job Summary
The Remote Medical Scheduling Specialist is responsible for creating, maintaining, and distributing clinician schedules for assigned hospital facilities. This role ensures schedules are accurate, open shifts are filled promptly, and clinician hours and compensation are tracked for payroll processing. The Scheduling Specialist fosters strong communication with clinicians and leadership while ensuring compliance with organizational policies and budgetary constraints.

Essential Functions

• Develops and maintains hospital schedules based on workload demands, ensuring timely publication and accuracy in scheduling software.
• Communicates with clinicians via phone, text, and email to address scheduling needs, manage call-offs, and handle emergency openings.
• Supports Medical Directors and site-specific scheduling needs, including contracted schedules, orientation, and shadowing arrangements for new providers.
• Verifies clinician credentials and enrollments to ensure readiness to work at assigned facilities.
• Tracks clinician hours using scheduling software, prepares reports, and collaborates with payroll for accurate and timely processing.
• Updates recruitment and staffing reports, such as "Have vs. Needs," to provide real-time data to recruiting teams.
• Monitors performance metrics and financial data, assisting management with staffing and scheduling performance reports.
• Works closely with credentialing, recruiting, and enrollment teams to ensure seamless coordination and scheduling support.
• Provides flexible hours and availability to assist Directors, VPs, and facilities with scheduling and related tasks as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• H.S. Diploma or GED required.
• Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred.
• 1-3 years of experience in scheduling, operations, or healthcare administration required.
• 1-3 years of Physician and Advanced Practice Provider scheduling experience (or relevant scheduling experience such as surgical or patient) preferred.

Knowledge, Skills, and Abilities

• Proficiency in scheduling software and Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and attention to detail.
• Knowledge of healthcare industry standards and protocols.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced and dynamic healthcare environment.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care