Remote Medical Scheduler WA-Based Clinic Support

Washgi; Fife (WA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

401(k) with company match

Paid time off

Vacation accrual

Holidays

Float holiday

Job summary

Washington Gastroenterology is seeking a Full-Time Scheduler to join our WAGI team. This role primarily works remotely from home, supporting patients, clinics, and endoscopy centers in Washington state.

The Scheduler coordinates appointment scheduling and validates demographics, insurance, and referrals to ensure accurate, timely care. The ideal candidate has excellent communication skills, experience in a medical setting, and the ability to manage high-volume calls in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology preferred.
• Prefer a minimum of one (1) year experience in a medical setting.
• Prefer a minimum of one (1) year experience of scheduling.
• Previous gMed experience preferred.

Responsibilities

• Receives incoming patient calls from a queue
• Receives incoming referrals from outside providers and outreaches to patients to schedule
• Verifies demographics, insurance, chart notes, insurance and referrals
• Follows the Scheduling Standards and Exceptions guidelines for each facility to ensure accuracy
• Provides detailed explanation of the patients responsibility to their upcoming appointment
• Ensure all requirements are complete for each appointment scheduled
• Observes patient confidentiality as part of HIPAA regulations
• Monitor changing insurance information and take appropriate action to maintain requirements
• Other duties as assigned as assigned

Skills

Excellent communication

Fast-paced call center

Independent prioritization

Microsoft Office (Excel/Word)

Education

High school diploma or GED

Tools

gMed

Job description

Washington Gastroenterology is seeking a Full-Time Scheduler to join our WAGI team. This role primarily works remotely from home, supporting patients, clinics, and endoscopy centers in Washington state.

The Scheduler coordinates appointment scheduling and validates demographics, insurance, and referrals to ensure accurate, timely care. The ideal candidate has excellent communication skills, experience in a medical setting, and the ability to manage high-volume calls in a fast-paced environment.