Remote Medical Scheduler

SARL ARTILEC; San Jose (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

An innovative remote position awaits you as a Medical Scheduler, where you'll be pivotal in connecting patients with essential healthcare services. This role requires a blend of excellent communication and organizational skills, ensuring that patient needs are met efficiently. You'll thrive in a fast-paced environment while maintaining attention to detail and accuracy. With the flexibility of remote work and the support of a dedicated team, this opportunity is perfect for those looking to make a meaningful impact in healthcare while enjoying a balance between work and personal life.

Benefits

PTO

Paid Sick Pay

Paid Holidays

Insurance (AD&D, Disability, Life)

Employee assistance program

Flexible schedule

401K after eligibility

Work from home

Qualifications

• Ability to work in a high-volume environment without compromising accuracy.
• Demonstrate excellent phone etiquette and customer service skills.

Responsibilities

• Make outbound calls to patients for scheduling appointments.
• Document interactions in the Electronic Medical Record System.

Skills

Problem-solving skills

Communication skills

Time management

Attention to detail

Microsoft Office knowledge

Tools

Electronic Medical Record System

Microsoft Excel

Job description

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Location: Remote (US)
Job Type: Full-time/Part-time/Contract

The ideal candidate will possess the ability to work in a high-volume and multi-tasking environment without compromising accurate patient data. In addition, the candidate will be expected to demonstrate excellent phone etiquette, customer service skills, and advanced computer skills.

Must be able to understand patient needs and preferences and promote the benefits of scheduling for their healthcare needs.

This position is currently remote. Your training will be conducted in person (or in office). Due to the nature of remote work, the candidate must communicate effectively via phone, email, and messaging. A quiet work environment and high-speed internet are required; equipment will be provided.

Primary Functions & Requirements:

1. Outbound calls to patients due for scheduling
2. Tracking calls/patients
3. Following up with patients
4. Scheduling office visits and procedures
5. Providing detailed instructions to patients
6. Answering patient questions
7. Guiding patients
8. Documenting in Electronic Medical Record System

Skills Preferred:

• Problem-solving skills
• Excellent selling, negotiation, and communication skills
• Prioritization, time management, organizational skills
• Attention to detail
• Microsoft Office, Excel knowledge
• Ability to sit, wear a headset, and operate a computer for prolonged periods

Pay: $31.00 - $43.00 per hour. Expected hours: 20-40 per week.

Benefits include:

• PTO, Paid Sick Pay, Paid Holidays
• Insurance (AD&D, Disability, Life)
• Employee assistance program
• Flexible schedule and spending accounts (FSA, HSA)
• Free flu shots and parking
• 401K after eligibility
• Work from home

Seniority level

• Entry level

Employment type

• Contract

Job function

• Health Care Provider