Remote Medical Referrals Coordinator

Medcan Health Management Inc.; United States; Remote; USD 29,000 - 40,000; Full time

Job summary

Medcan Health Management Inc. is a full-time, primarily remote role with an in-office monthly visit in Toronto at 150 York Street. The shift is Monday to Friday, 8:00 AM to 4:30 PM. You will coordinate follow-up care, assist physicians and nurses, handle communications promptly, and support the delivery of high-quality patient care.

This role emphasizes strong organizational skills, attention to detail, prioritization, and experience with multi-disciplinary teams in a medical setting.

Qualifications

• Experience in a medical administrative or client service position.
• Experience in a Medical Office position is an asset.
• Medical Office Administration diploma is a plus.

Responsibilities

• Coordinate follow up care from appointments.
• Work with Physicians and Nurses in managing client care.
• Respond to all communications including e-mails and phone calls in a timely manner.
• Coordinate with other staff to ensure exceptional delivery of service.
• Answer patient calls from assigned phone queues.
• Perform other administrative functions including faxing, printing, scanning and mailing to patients and other health care providers and facilities.

Skills

Communication skills

Medical terminology

Outlook

Client service

Phone handling

Education

Medical Office Administration diploma

Tools

Accuro EMR

Salesforce

Job description

Medcan Health Management Inc. is a full-time, primarily remote role with an in-office monthly visit in Toronto at 150 York Street. The shift is Monday to Friday, 8:00 AM to 4:30 PM. You will coordinate follow-up care, assist physicians and nurses, handle communications promptly, and support the delivery of high-quality patient care.

This role emphasizes strong organizational skills, attention to detail, prioritization, and experience with multi-disciplinary teams in a medical setting.