Remote Medical Records Release Specialist

Dartmouth Health; Nashua (NH); Hybrid; USD 23,000 - 36,000; Full time

Benefits offered by this job

Hybrid remote work

Job summary

Dartmouth Health is seeking a Health Information Specialist to process requests for medical records and ensure HIPAA compliance in all releases. You will safeguard patient privacy while delivering accurate information and excellent service.

Hybrid remote role with a focus on accuracy, efficiency, and collaboration across teams. Requires a high school diploma and familiarity with EMR/EHR systems and medical terminology.

Qualifications

• High school diploma or equivalent.
• Familiarity with all aspects of medical records, including electronic medical records.
• Knowledge of medical terminology and/or coding desired
• Excellent communication (both written and verbal), interpersonal and organization skills.
• The ability to work as a team and the capability to use sound judgment in decision-making.

Responsibilities

• Receives and responds to incoming requests for health information. Assists patients, processes mail, responds to telephone and e-mail inquiries, and retrieves facsimile inquiries in a timely and professional manner.
• Provides excellent customer service to both internal and external customers.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of information according to company procedures and HIPAA regulations.
• Documents requests and updates their status in the electronic tracking system as required by established procedures. Ensures that requests and authorizations are scanned into the electronic health record system.
• Completes release of information requests accurately and correctly, according to the content of the requests, company procedures and established standards of quality and productivity.
• Performs quality checks on all work to assure confidentiality, accuracy of the release of information, and proper invoicing.
• Organizes workload and prioritizes work tasks to meet management’s production goals.
• Maintains working knowledge of the current state and federal laws and regulations related to patient privacy, as well as facility policies and procedures in regards to release of information.
• Performs other duties as required or assigned.

Skills

Medical terminology knowledge

Excellent communication

Teamwork

Interpersonal skills

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Job description

Dartmouth Health is seeking a Health Information Specialist to process requests for medical records and ensure HIPAA compliance in all releases. You will safeguard patient privacy while delivering accurate information and excellent service.

Hybrid remote role with a focus on accuracy, efficiency, and collaboration across teams. Requires a high school diploma and familiarity with EMR/EHR systems and medical terminology.