Remote Medical Records Clerk - Personal Injury

HireHawk Inc.; Los Angeles (CA); Hybrid; USD 15,000 - 16,000; Full time

Job summary

HireHawk Inc. is seeking a Records Specialist for a remote, full-time contractor role supporting a Los Angeles area plaintiff personal injury firm. You will request medical records and bills, manage follow-ups and ensure complete documentation across many active cases.

You will maintain organized files in the case management system, protect confidentiality, and coordinate with case managers. Strong English communication and experience with medical records in PI law are required.

Qualifications

• Experience at a US personal injury law firm requesting medical records and medical bills.
• Strong written and spoken English for calls and emails with medical providers.
• Organized and persistent, able to handle high volume requests across many cases.

Responsibilities

• Request medical records and medical bills from hospitals, clinics, imaging centers and providers.
• Follow up on outstanding requests until records arrive.
• Upload and label documents in the firm's case management software.
• Keep a tracking log of pending requests for case managers.
• Flag documentation gaps for the assigned case manager.
• Send HIPAA authorizations and records release forms.
• Process incoming faxes and electronic records and route to correct file.
• Protect client confidentiality at all times.

Skills

US personal injury experience

English communication

organization

Microsoft Office

Google Workspace

Tools

Microsoft Office

Google Workspace

Legal case management software

Job description

HireHawk Inc. is seeking a Records Specialist for a remote, full-time contractor role supporting a Los Angeles area plaintiff personal injury firm. You will request medical records and bills, manage follow-ups and ensure complete documentation across many active cases.

You will maintain organized files in the case management system, protect confidentiality, and coordinate with case managers. Strong English communication and experience with medical records in PI law are required.