Remote Medical Records & Billing Coordinator

Non; Pensacola (FL); Remote; USD 36,000 - 60,000; Full time

Job summary

Unknown company is seeking a Legal Liaison to coordinate and support the personal injury department’s medical records and billing functions. This is a remote position with requirements to reside in operating states.

The role involves obtaining records, communicating with providers and attorneys, handling billing statements, and ensuring HIPAA compliance. Key duties include managing EMR records, verifying insurance details, and coordinating with third-party vendors.

Qualifications

• High School Diploma or equivalent with at least 3 years related experience.
• Proficient with Internet and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication including customer service.
• Ability to work independently and in a team.
• Flexible schedule and ability to handle stressful situations.
• Strong attention to detail and organizational skills.
• Working knowledge of CPT and ICD-10 coding rules.
• Solid foundation of insurance knowledge and third-party payer guidelines.
• Understanding of healthcare field and medical terminology.

Responsibilities

• Initiates the medical record by creating and processing the patient case.
• Retrieves medical records by chart exporting and documents reasons charts cannot be retrieved.
• Delivers charts/requests to assigned personnel or company.
• Keeps providers/attorneys informed by communicating availability of records.
• Maintains continuity of work operations by documenting actions and needs.
• Maintains patient confidentiality per HIPAA rules.
• Forwards records to third party vendors as needed.
• Calls patients to gather information and verifies auto insurance details and accident specifics.
• Verifies patient health insurance.
• Schedules patient access or passes off to patient access to schedule.
• Creates billing statements for related entities.
• Verifies balances and forwards to requested parties.
• Confirms insurance payments and posts balances.
• Establishes point of contact with attorneys and patients.
• Exercises confidentiality in all areas in compliance with HIPAA.
• Checks work email regularly during workday.
• Participates in trainings and in-services.
• Performs other duties as assigned.
• Experience with motor vehicle insurance or Chiropractors offices (preferred).
• Two years of experience with an EMR (preferred).
• Medical Billing Certification (preferred).
• Driving/Travel: reliable transportation; work may occur at multiple company locations.

Skills

MS Office Suite

Communication skills

Team collaboration

Attention to detail

Time management

HIPAA compliance

Medical coding knowledge CPT ICD-10

Problem solving

Organizational skills

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Unknown company is seeking a Legal Liaison to coordinate and support the personal injury department’s medical records and billing functions. This is a remote position with requirements to reside in operating states.

The role involves obtaining records, communicating with providers and attorneys, handling billing statements, and ensuring HIPAA compliance. Key duties include managing EMR records, verifying insurance details, and coordinating with third-party vendors.