Legal Liaison

Non; Pensacola (FL); Remote; USD 36.000 - 60.000; Vollzeit

Zusammenfassung

Unknown company is seeking a Legal Liaison to coordinate and support the personal injury department’s medical records and billing functions. This is a remote position with requirements to reside in operating states.

The role involves obtaining records, communicating with providers and attorneys, handling billing statements, and ensuring HIPAA compliance. Key duties include managing EMR records, verifying insurance details, and coordinating with third-party vendors.

Qualifikationen

• High School Diploma or equivalent with at least 3 years related experience.
• Proficient with Internet and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication including customer service.
• Ability to work independently and in a team.
• Flexible schedule and ability to handle stressful situations.
• Strong attention to detail and organizational skills.
• Working knowledge of CPT and ICD-10 coding rules.
• Solid foundation of insurance knowledge and third-party payer guidelines.
• Understanding of healthcare field and medical terminology.

Aufgaben

• Initiates the medical record by creating and processing the patient case.
• Retrieves medical records by chart exporting and documents reasons charts cannot be retrieved.
• Delivers charts/requests to assigned personnel or company.
• Keeps providers/attorneys informed by communicating availability of records.
• Maintains continuity of work operations by documenting actions and needs.
• Maintains patient confidentiality per HIPAA rules.
• Forwards records to third party vendors as needed.
• Calls patients to gather information and verifies auto insurance details and accident specifics.
• Verifies patient health insurance.
• Schedules patient access or passes off to patient access to schedule.
• Creates billing statements for related entities.
• Verifies balances and forwards to requested parties.
• Confirms insurance payments and posts balances.
• Establishes point of contact with attorneys and patients.
• Exercises confidentiality in all areas in compliance with HIPAA.
• Checks work email regularly during workday.
• Participates in trainings and in-services.
• Performs other duties as assigned.
• Experience with motor vehicle insurance or Chiropractors offices (preferred).
• Two years of experience with an EMR (preferred).
• Medical Billing Certification (preferred).
• Driving/Travel: reliable transportation; work may occur at multiple company locations.

Kenntnisse

MS Office Suite

Communication skills

Team collaboration

Attention to detail

Time management

HIPAA compliance

Medical coding knowledge CPT ICD-10

Problem solving

Organizational skills

Ausbildung

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Jobbeschreibung

The Legal Liaison will coordinate and support the functions of the personal injury department related to medical records and billing. This is a remote position. Candidates must live in one of the states where we currently operate MD DE VA NJ PA FL AL GA SC and TX.

Essential Duties and Responsibilities

• Initiates the medical record by creating and processing the patient case
• Retrieves medical records by chart exporting; documenting reasons charts cannot be retrieved for statistical and follow up purposes
• Delivers chartsrequest to assigned personal or company
• Keeps health care providersrequestersattorneys informed by communicating availability or unavailability of the record
• Maintains continuity of work operations by documenting and communicating actions irregularities and continuing needs
• Maintains patient confidence by keeping patient records information confidential
• Forwards all records to third party vendor as necessary
• Calls patients to gather information makes calls to verify auto insurance calls attorneys to gather limit information and accident details
• Verifies patient personal health insurance
• Once complete and cleared calls patient to schedule or pass off to patient access to schedule
• Creates billing statements for both Clearway Pain and Clearway Surgery Center
• Verifies balances match patient accounts and sends to requested parties
• Confirms insurance payments and verifies balances after payments are posted
• Establishes point of contact with attorneys offices and patients
• Exercises confidentiality in all areas abiding by HIPAA rules and regulations
• Checks work e mail on a regular basis throughout the workday
• Participates in and complete all required trainings and in services
• Performs other duties as assigned

Minimum Qualifications

• High School Diploma or equivalent WITH a minimum of three 3 years related experience; OR an equivalent combination of education andor experience
• Must have knowledge of Internet and Microsoft Office software MS Word MS Excel MS PowerPoint MS Outlook
• Must have excellent written and oral communication skills including exceptional customer service
• Must be able to establish and maintain effective working relationships with doctors clinical staff other co workers and the public
• Must be able to work individually as well as within a team
• Must be able to follow both verbal and written instructions
• Must be able to work a flexible schedule
• Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations
• Must be able to multi task and prioritize
• Must demonstrate extreme attention to detail
• Must possess strong organization skills
• Must be able to problem solve and use reasoning
• Must be able to meet predefined quality standards
• Must maintain and project a professional attitude and appearance at all time
• Must have a working knowledge of CPT and ICD 10 coding rules
• Must have a solid foundation of insurance knowledge and guidelines for third party payers
• Must have a working knowledge of the healthcare field and medical specialty as well as medical terminology
• All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance

Preferred Qualifications

• Experience with motor vehicle insurance or Chiropractors office
• Two 2 years experience working with an Electronic Medical Record EMR
• Medical Billing Certification

DrivingTravel

• The employee must have reliable transportation While the primary workplace may be closest to the employees home work assignments could be in any of the Companys locations