Remote - Medical Receptionist

CareHarmony; Charlotte (NC); Remote; USD 27,144 - 33,176; Full time

Job summary

A healthcare startup is seeking a Remote Medical Receptionist in Charlotte, North Carolina. Responsibilities include handling inbound calls, routing messages, scheduling appointments, and providing administrative support. Ideal candidates should have at least one year of experience in a related role and possess excellent communication and customer service skills. This is a full-time remote position with a pay rate of $14.50/hr.

Qualifications

• Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role.
• Minimum of one (1) year clinical experience preferred.
• Active Clinical Multi-State/Compact License preferred.

Responsibilities

• Handle all inbound calls to the organization and direct them as needed.
• Route messages and escalations to appropriate departments.
• Schedule and reschedule appointments as needed.
• Perform administrative and clerical support tasks.

Skills

Excellent written and verbal communication skills

Excellent interpersonal and customer service skills

Positive, uplifting personality

Basic understanding of administrative and clerical procedures

Experience with Microsoft Office Suite

Education

Associates' Degree or equivalent

Job description

Overview

CareHarmony is fulfilling an opportunity in healthcare and chronic care management. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health.

CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns.

Base pay range

$30,160.00/yr - $30,160.00/yr

Shift 11am - 7pm CST

Pay $14.50/hr

Responsibilities

• Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member.
• Route messages and escalations to the appropriate department or team member.
• Schedule appointments, reschedule as needed.
• Performs administrative and clerical support tasks.

Professional Experience

• Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role
• Preferred: Minimum of one (1) year clinical experience
• Preferred: Active Clinical Multi-State/Compact License

Required Skills/Abilities

• Excellent written and verbal communication skills
• Excellent interpersonal and customer service skills
• Positive, uplifting personality with a natural ability to handle and deescalate escalations
• Basic understanding of administrative and clerical procedures
• Fundamental experience working with Microsoft Office Suite or related software

Education and Experience

• Associates\' Degree or equivalent preferred

Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without distractions that could disrupt the employee\'s work and communication with clients, patients, or internal team members.

Must be located in Central or Eastern Time Zones.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Technology, Information and Internet