Remote Medical Office Scheduler & Patient Support

Axia Women's Health; Pennsylvania; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Medical insurance plans

Life insurance

Short/long term disability

Dental and vision

Job summary

Axia Women’s Health is seeking a Patient Scheduler to support remote scheduling for patients across its network. You will greet callers, manage registrations, and assist with billing inquiries while maintaining HIPAA compliance and high service levels.

Ideal candidates have 1–2 years of customer service experience, strong communication skills, and proficiency with MS Office and EHR systems. This full-time position offers comprehensive benefits and a remote-capable work setup.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service experience preferred.
• Strong written and verbal communication skills.
• Proficiency with MS Office, Excel, email, and internet research.

Responsibilities

• Greet patients with professional, courteous communication when answering calls and inquiries.
• Review and manage recall appointments and no-show/cancellation reports.
• Route calls to appropriate personnel via direct transfer, paging, voicemail, or redirects.
• Handle patient registrations and activate patient files.
• Provide basic financial support regarding claims and billing inquiries.
• Collaborate with clinical staff to ensure smooth practice operations.
• Adhere to SOPs, policies, HIPAA and OSHA standards.
• Contribute to team meetings and quality improvement initiatives.

Skills

Customer service

Written communication

Verbal communication

Time management

Education

High school diploma or equivalent

Tools

MS Office

Excel

EHR systems

Job description

Axia Women’s Health is seeking a Patient Scheduler to support remote scheduling for patients across its network. You will greet callers, manage registrations, and assist with billing inquiries while maintaining HIPAA compliance and high service levels.

Ideal candidates have 1–2 years of customer service experience, strong communication skills, and proficiency with MS Office and EHR systems. This full-time position offers comprehensive benefits and a remote-capable work setup.