Remote Medical Office Administrator — Patient Care & Ops

OpenKrill; United States; À distance; USD 29 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Paternity/maternity policy

3 weeks vacation

Stock options

Résumé du poste

Felix, Canada’s first end-to-end on-demand health platform, seeks a Medical Office Administrator to support clinical operations. You will work with medical directors and the operations teams to ensure quality of care, patient confidentiality, and efficient administration across the practitioner network.

You will manage electronic files, track lab requisitions, schedule virtual visits, and assist with documentation and QA initiatives while collaborating with customer support.

Qualifications

• Minimum 2+ years as a medical office professional.
• Completion of a medical office administration program or equivalent.
• Experience with electronic medical records (EMR).

Responsabilités

• Assist in day-to-day clinical support and administration.
• Consolidate, update, and maintain electronic files and documents.
• Track lab requisitions and audit prior months for missing results.
• Liaise between pharmacy and healthcare practitioner communications.
• Schedule audio/video consultations for practitioners and patients.
• Maintain clinical documentation and update training materials.
• Respond to faxes and voicemails from external stakeholders.
• Support lab management processes and data entry.
• Assist with medical/insurance form editing as needed.

Connaissances

2+ years experience

EMR proficiency

Strong organizational skills

Attention to detail

Excellent communication

Customer service

Remote work readiness

Formation

Medical Office Administration program

Outils

EMR

Description du poste

Felix, Canada’s first end-to-end on-demand health platform, seeks a Medical Office Administrator to support clinical operations. You will work with medical directors and the operations teams to ensure quality of care, patient confidentiality, and efficient administration across the practitioner network.

You will manage electronic files, track lab requisitions, schedule virtual visits, and assist with documentation and QA initiatives while collaborating with customer support.