Remote Medical Facilities Complex Claims Specialist

Liberty Mutual Insurance; Boston (MA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Complex Claims Specialist to join the Miscellaneous Medical Facilities Claims Team. This high-visibility role requires deep medical malpractice expertise and experience handling complex professional liability claims end-to-end.

You will lead complex claims strategy, coordinate clinical resources, and oversee litigation while maintaining reserves and adhering to regulatory requirements.

Qualifications

• MBA/advanced degree may be beneficial
• Deep expertise in professional liability and medical malpractice claims
• Strong analytical and negotiation abilities
• Licensure as an adjuster and ongoing licensing requirements

Responsibilities

• Own and manage professional liability claims from first notice to resolution.
• Perform advanced coverage analysis and prepare clear opinions.
• Document claims thoroughly in Claims Management System and diary follow-ups.
• Set reserves within authority; justify reserve positions to management.
• Manage litigation: retain outside defense counsel and oversee strategy.
• Coordinate with clinical resources and experts for causation analysis.
• Collaborate with underwriting and reinsurers on allocation and recoveries.
• Identify claim trends and contribute to playbooks and process improvements.
• Participate in mediations and arbitrations within settlement authority.

Skills

Medical malpractice claims

Coverage analysis

Complex litigation management

Negotiation skills

Adjuster licensing

Legal/regulatory knowledge

Education

Bachelor's degree

J.D. a plus

Job description

Liberty Mutual Insurance is seeking a Complex Claims Specialist to join the Miscellaneous Medical Facilities Claims Team. This high-visibility role requires deep medical malpractice expertise and experience handling complex professional liability claims end-to-end.

You will lead complex claims strategy, coordinate clinical resources, and oversee litigation while maintaining reserves and adhering to regulatory requirements.