Remote Medical Billing Support Specialist

AmSurg Corp; Nashville (TN); Remote; USD 22,000 - 33,000; Full time

Job summary

AMSURG is seeking a remote Customer Services Representative (Billing) to serve as the primary contact for patients and attorneys resolving billing questions and problems.

The role requires clear oral and written communication, familiarity with medical insurance terminology, and the ability to prioritize tasks while upholding AMSURG standards of care.

Remote work schedule, reliability, and quick learning in a fast-paced revenue cycle environment are essential.

Qualifications

• Knowledge of Medical Insurance terminology.
• Effective oral and written communication skills.
• Ability to listen and communicate revenue cycle outcomes clearly.
• Ability to handle multiple tasks
• Reliable, team-oriented and customer-focused.

Responsibilities

• Handle incoming calls from patients, attorneys, insurance companies to resolve problems and answer questions.
• Effectively communicate revenue cycle outcomes or processes with callers.
• Be familiar with payor and state rules and client information.
• Adhere to all company policies and procedures.
• Other duties as assigned.

Skills

Insurance terminology

Interpersonal skills

Multitasking

Verbal communication

Written communication

Education

High School diploma or GED; 1 year healthcare/call center experience

Job description

AMSURG is seeking a remote Customer Services Representative (Billing) to serve as the primary contact for patients and attorneys resolving billing questions and problems.

The role requires clear oral and written communication, familiarity with medical insurance terminology, and the ability to prioritize tasks while upholding AMSURG standards of care.

Remote work schedule, reliability, and quick learning in a fast-paced revenue cycle environment are essential.