Remote Medical Billing & Collections Specialist

Sunrise; Dallas (TX); A distancia; USD 36.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

One Medical

401(k) match

PTO & holidays

Stipend

Descripción de la vacante

Sunrise, serving Dreem Health, seeks a detail-oriented Medical Billing Associate to join our remote Revenue Cycle Management team. You’ll manage the full billing cycle—from accurate code assignment and claim submission to payment posting and denial resolution.

Focus on clean claims, timely reimbursement, HIPAA compliance, and collaboration with the billing, accounts receivable, and other teams to research issues and document every patient interaction for a clear audit trail.

Formación

• 5+ years of experience in medical billing and coding within a healthcare setting.
• Sleep Medicine and/or DME billing experience preferred.
• Experience in collections, including patient balance collections.
• Customer service experience with handling sensitive or frustrated callers.
• Excellent verbal and written communication skills.
• Strong problem-solving ability to research and resolve issues independently.
• Exceptional organization with multiple accounts and deadlines.
• Comfort with billing systems, practice management tools, email, and spreadsheets.
• Good people skills: empathy and patience; respect patient privacy (HIPAA).
• Spanish-speaking a plus.

Responsabilidades

• Account balance inquiries. Respond to patient inquiries by phone, email, or secure messaging.
• Explain insurance coverage and patient responsibilities clearly (deductibles, copays, coinsurance, EOBs).
• Collect patient payments and follow up on outstanding balances with courtesy.
• Set up, document, and monitor payment plans per policy.
• Process medical records requests, verify authorization, ensure HIPAA compliance.
• Collaborate with billing, AR, and other revenue cycle teams to resolve issues.
• Document every patient interaction clearly in the billing system.
• Identify trends and suggest improvements to statements and communications.
• Maintain HIPAA and company compliance standards.

Conocimientos

Medical billing

Communication

HIPAA compliance

Problem solving

Organization

Customer service

Herramientas

Billing systems

Practice management

Email & spreadsheets

Descripción del empleo

Sunrise, serving Dreem Health, seeks a detail-oriented Medical Billing Associate to join our remote Revenue Cycle Management team. You’ll manage the full billing cycle—from accurate code assignment and claim submission to payment posting and denial resolution.

Focus on clean claims, timely reimbursement, HIPAA compliance, and collaboration with the billing, accounts receivable, and other teams to research issues and document every patient interaction for a clear audit trail.