Remote Medical Assistant – Primary Care & Care Coordination

Included Health; États-Unis; À distance; USD 27 000 - 39 000; Plein temps

Avantages offerts par ce poste

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and/ or

Dental coverage

Paid Time Off (PTO) and Discretionary/

12 weeks of 100% Paid Parental leave

Family Building & Compassionate Leave

Work-From-Home reimbursement

Salary range shared during hiring

Résumé du poste

Included Health is seeking a Medical Assistant to support the Primary Care team, assisting with patient information collection, vitals, and care coordination. You will interact with patients remotely and on-site as needed, serving as a care guide under clinician delegation.

Responsibilities include handling calls, supporting lab/pharmacy questions, and contributing to quality initiatives, with a remote-friendly, remote-first culture and equity consideration.

Qualifications

• High School diploma or the equivalent.
• Graduate of accredited medical assistant program.
• Currently hold a valid MA certification/registration.
• 2+ years experience working in Family/Primary Care setting.
• Occasional evening and weekend coverage may be required.
• Self-disciplined, energetic, passionate, innovative and flexible.
• Must be able to work independently remotely.
• A team player that can follow a system and protocol to achieve a common goal.
• Demonstrates sound judgment, decision-making and problem-solving skills.

Responsabilités

• Assist patients via telephone, or other modalities, as part of the primary care team, including call backs to respond to patient needs.
• Assist in patient care through the collection of health information, vitals, and other health history information that needs to be shared with the provider and other care team members.
• Provides health care support services for all patients (adult and pediatric) as established by clinic protocols and community practice standards.
• Assist in general patient care coordination to support any/all patient care needs.
• Handles calls and correspondence regarding pharmacy, lab, referrals, or any other pertinent questions from physicians, pharmacies and patients.
• Actively manages quality initiatives in collaboration with provider and clinical care staff.
• Creates and supports an environment which fosters teamwork, cooperation, respect and diversity.
• Establishes and maintains positive communication and professional demeanor with co-workers & patients at all times.
• Performs other related duties and projects as assigned.
• Attends required training as requested.

Connaissances

Patient communication

Team player

Independent work

Formation

High School diploma or equivalent

Graduate of accredited medical assistant program

MA certification/registration

Description du poste

Included Health is seeking a Medical Assistant to support the Primary Care team, assisting with patient information collection, vitals, and care coordination. You will interact with patients remotely and on-site as needed, serving as a care guide under clinician delegation.

Responsibilities include handling calls, supporting lab/pharmacy questions, and contributing to quality initiatives, with a remote-friendly, remote-first culture and equity consideration.