Remote Medical Admin Specialist - Behavioral Health

WOW Remote Teams; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full-time role

Remote work

Inclusive mental health

Digital health tools

Collaborative culture

Himalayas posting

Job summary

Himalayas is seeking a Clinical Operations Medical Assistant to support patients and prescribing providers in a remote psychiatry practice. You will handle administrative workflows, prior authorizations, and insurance coordination while ensuring HIPAA compliance and accurate EHR documentation.

The role emphasizes organized, proactive support in a fully remote, US-based environment with emphasis on inclusive patient care and efficient operational procedures.

Qualifications

• Experience supporting psychiatric or behavioral health workflows.
• Experience with prior authorization submissions and insurance coordination.
• Familiarity with HIPAA compliance and patient privacy.

Responsibilities

• Manage patient communications through phone, messaging, and platforms.
• Coordinate appointments, scheduling changes, and follow-ups.
• Assist with forms, referrals, prescriptions, insurance, and questions.
• Submit and track prior authorization requests and follow-ups.
• Verify insurance eligibility and benefits for patients.
• Maintain updated information in electronic health records.
• Provide medication-related administrative support to providers.
• Ensure documentation of interactions with patients, pharmacies, and insurers.

Skills

Prior authorizations

HIPAA compliance

EMR/EHR systems

LGBTQIA+ experience

English fluency

Time management

Independent work

Remote work

Education

Healthcare training

Tools

Tebra

IntakeQ

Spruce

CoverMyMeds

Job description

Himalayas is seeking a Clinical Operations Medical Assistant to support patients and prescribing providers in a remote psychiatry practice. You will handle administrative workflows, prior authorizations, and insurance coordination while ensuring HIPAA compliance and accurate EHR documentation.

The role emphasizes organized, proactive support in a fully remote, US-based environment with emphasis on inclusive patient care and efficient operational procedures.