Remote Material Damage Claims Adjuster

allstate; Town of Texas (WI); On-site; USD 54,000 - 83,000; Full time

Job summary

National General, part of The Allstate Corporation, seeks an experienced Material Damage Claims Adjuster to investigate and confirm loss facts for auto claims, determine coverage and liability, and negotiate settlements within authority. The role emphasizes exceptional customer service, empathy, and cross-team collaboration in a dynamic environment.

The ideal candidate has strong knowledge of auto insurance, de-escalation skills, and a solid foundation in coverage investigations.

Qualifications

• Investigate and confirm facts of loss for basic to advanced auto claims.
• Understand and apply policy language, coverage, liability, and damages.
• Demonstrate strong customer service skills with empathy and professionalism.

Responsibilities

• Determine subrogation or fraud potential for complex cases.
• Apply advanced understanding of company policies and relationships.
• Investigate all aspects of auto claims with appropriate authority.
• Review and negotiate moderate to complex injury claims (if involved).
• Identify vehicle body parts and other potential property damage.
• Identify customer needs and meet them with effective service.

Skills

Auto Insurance Claims

Collaboration

Customer Service

Empathy

Material Damage Claims

Prioritization

Property Damage

Time Management

Job description

National General, part of The Allstate Corporation, seeks an experienced Material Damage Claims Adjuster to investigate and confirm loss facts for auto claims, determine coverage and liability, and negotiate settlements within authority. The role emphasizes exceptional customer service, empathy, and cross-team collaboration in a dynamic environment.

The ideal candidate has strong knowledge of auto insurance, de-escalation skills, and a solid foundation in coverage investigations.