Remote Master Scheduler: Maximize Provider Access

Talentify; Medley (FL); Remote; USD 55,000 - 75,000; Full time

Job summary

The University of Miami/UHealth Department of UHealth Connect is seeking a Master Scheduler to work remote as a Full Time position. The Master Scheduler creates and maintains provider schedule templates for all clinics and ancillary services with a goal of maximizing access to providers, balancing patient volumes, and reducing wait times.

The incumbent must maintain in-depth knowledge of operational and patient flow for all managed specialties and optimize access to care, while upholding

Qualifications

• High School diploma or equivalent.
• Minimum 1 year of relevant experience required.
• Any relevant education, certifications and/or work experience may be considered.

Responsibilities

• Builds and manages provider schedule templates.
• Manages scheduling application set up, including creating, updating, and removing templates as needed.
• Monitors cancellations of physician clinic schedules and follows up with the assigned scheduling provider.
• Manages daily schedule changes to ensure patients are rescheduled efficiently and timely.
• Performs quality checks on assigned facility schedules and reports any under-booking or overbooking to management.
• Develops and monitors reports on patient volumes, providing metrics to the department leadership to support decision-making.
• Monitors and manages requests received from assigned phone lines, email boxes, and software applications used and assures requests are handled in a timely manner.
• Communicates any issues to management and actively participates in any corrective activities.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Learn new procedures

Team collaboration

Office software

Strong communication

Education

High School diploma or equivalent

Job description

The University of Miami/UHealth Department of UHealth Connect is seeking a Master Scheduler to work remote as a Full Time position. The Master Scheduler creates and maintains provider schedule templates for all clinics and ancillary services with a goal of maximizing access to providers, balancing patient volumes, and reducing wait times.

The incumbent must maintain in-depth knowledge of operational and patient flow for all managed specialties and optimize access to care, while upholding