Remote Marine Cargo Claims Specialist

Hartford; Tinton Falls (NJ); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The Hartford seeks a Marine Cargo & Logistics Claims Consultant to handle complex, high-exposure claims across domestic and international transportation, warehousing, and logistics. You will investigate, evaluate, negotiate, and resolve claims while collaborating with clients, brokers, underwriters, and legal counsel.

Ideal candidates have 3–5+ years of logistics and marine cargo claims experience, strong analytical and negotiation skills, and the ability to manage multiple priorities in a

Qualifications

• 3-5+ years of experience handling logistics, transportation and marine cargo claims.
• Experience with domestic and international cargo claims and recovery actions is a plus.
• Bachelor's degree preferred.
• Professional industry designations (AIC, ARM, CPCU, AMIM, or similar) are a plus.
• Willingness to travel occasionally for mediations.
• Hybrid or Remote work arrangement.

Responsibilities

• Analyze coverage, investigate losses, and adjust claims in accordance with guidelines and laws.
• Manage a portfolio of logistics and marine cargo claims from first notice to resolution.
• Investigate cargo losses, theft, shortages, transit damage, warehousing incidents.
• Evaluate liability, causation, damages, and coverage while maintaining reserves.
• Coordinate with insureds, brokers, underwriters, attorneys, and vendors.
• Manage complex claims involving litigation or multimodal exposure.
• Review contracts, bills of lading, and receipts to determine liability.
• Retain and manage adjusters, surveyors, and legal counsel for timely resolution.
• Maintain claim documentation and active diaries.
• Ensure claims are within authority and company procedures.
• Analyze trends and advise on underwriting and risk management.
• Support business development through service and relationship management.

Skills

Claims process

Marine cargo knowhow

Contract interpretation

Litigation management

Negotiation

Analytics

Communication

Remote collaboration

Education

Bachelor's degree preferred

Industry designations (AIC/ARM/CPCU/AMIM) a plus

Tools

Microsoft Office

Excel

Word

Job description

The Hartford seeks a Marine Cargo & Logistics Claims Consultant to handle complex, high-exposure claims across domestic and international transportation, warehousing, and logistics. You will investigate, evaluate, negotiate, and resolve claims while collaborating with clients, brokers, underwriters, and legal counsel.

Ideal candidates have 3–5+ years of logistics and marine cargo claims experience, strong analytical and negotiation skills, and the ability to manage multiple priorities in a