Marine Cargo Claims Expert - Remote/Hybrid

Hartford; Red Bank (NJ); Hybrid; USD 85,000 - 127,000; Full time

Job summary

Hartford is seeking a Marine Cargo & Logistics Claims Consultant to join our Claims team. This role focuses on transportation and logistics-related claims, including cargo, liability, and recovery across domestic and international operations.

You will investigate, evaluate, negotiate, and settle high-exposure claims, coordinating with brokers, insureds, underwriters, and legal counsel while maintaining accurate diaries and documentation.

Qualifications

• 3-5+ years of experience handling logistics, transportation and marine cargo claims.
• Experience with high-value and complex transportation or supply chain losses preferred.
• Strong verbal, written, and negotiation skills.
• Willingness to travel occasionally.

Responsibilities

• Analyze coverage, investigate losses, and adjust claims.
• Manage a portfolio of logistics and marine cargo claims.
• Investigate cargo losses, theft, shortages, transit damage, warehousing incidents, transportation accidents, and supply chain disruptions.
• Evaluate liability, causation, damages, and coverage issues.
• Coordinate with insureds, brokers, underwriters, surveyors, attorneys, and vendors.
• Manage complex and high-severity claims involving litigation or multimodal exposures.
• Review transportation contracts and documents to determine liability and recovery opportunities.
• Retain independents adjusters and experts to ensure timely resolution.
• Maintain active claim diaries and documentation.

Skills

Marine cargo insurance

Logistics claims

Coverage analysis

Negotiation skills

Microsoft Excel

Microsoft Word

Travel willingness

Education

Bachelor's degree

Professional designations (AIC, ARM, CPCU, AMIM)

Tools

Excel

Word

Microsoft Office

Job description

Hartford is seeking a Marine Cargo & Logistics Claims Consultant to join our Claims team. This role focuses on transportation and logistics-related claims, including cargo, liability, and recovery across domestic and international operations.

You will investigate, evaluate, negotiate, and settle high-exposure claims, coordinating with brokers, insureds, underwriters, and legal counsel while maintaining accurate diaries and documentation.