Remote Luxury Travel Experience Specialist

Manatal; Durham (NC); Remote; USD 50,000 - 70,000; Full time

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to design and manage luxurious itineraries for discerning clients. This fully remote role emphasizes proactive service, meticulous planning, and seamless coordination across pre-trip, during, and post-trip touchpoints.

You will collaborate with clients to understand preferences, confirm details, and provide personalized recommendations while using trusted booking platforms and clear communication to ensure exceptional

Qualifications

• Excellent verbal and written communication.
• Experience in travel, hospitality, or related field.
• Ability to work independently and manage multiple itineraries.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Strong communication skills

Remote work experience

Travel industry knowledge

Attention to detail

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to design and manage luxurious itineraries for discerning clients. This fully remote role emphasizes proactive service, meticulous planning, and seamless coordination across pre-trip, during, and post-trip touchpoints.

You will collaborate with clients to understand preferences, confirm details, and provide personalized recommendations while using trusted booking platforms and clear communication to ensure exceptional