Remote Luxury Travel Experience Specialist

Manatal; Raleigh (NC); Remote; USD 40,000 - 62,000; Full time

Benefits offered by this job

Fully remote position

Career development opportunities

Travel-related discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to craft and manage luxury itineraries for discerning clients. This fully remote role emphasizes personalized service, proactive communication, and seamless coordination before, during, and after trips.

You will collaborate with clients to understand preferences, confirm details, and adapt plans to ensure memorable experiences with careful attention to every detail.

Qualifications

• Customer service experience in travel, hospitality, or related field preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently in a remote environment.
• Highly organized with strong attention to detail.
• Familiar with digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Communication skills

Customer service

Remote work

Organization

Digital tools

Travel passion

Tools

Booking platforms

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to craft and manage luxury itineraries for discerning clients. This fully remote role emphasizes personalized service, proactive communication, and seamless coordination before, during, and after trips.

You will collaborate with clients to understand preferences, confirm details, and adapt plans to ensure memorable experiences with careful attention to every detail.