Remote Luxury Travel Concierge

Rudybtravel; Lake Forest (CA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Travel perks and discounts

Training and development opportunities

Job summary

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey, from initial booking to post-trip follow-up. This 100% remote role emphasizes careful, service-driven interactions in travel and hospitality.

This position requires excellent communication and organizational skills, with opportunities for growth and access to travel perks. Join our remote team and help deliver exceptional experiences.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or related fields.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new booking platforms.
• Reliable, proactive, and able to manage multiple requests.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Maintain accurate documentation and update booking systems as required.

Skills

Excellent verbal and written com­muni­

Customer service experience travel/hôt

Strong organizational skills

Comfortable using technology

Reliable, proactive, multitasking

Genuine interest in travel

Job description

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey, from initial booking to post-trip follow-up. This 100% remote role emphasizes careful, service-driven interactions in travel and hospitality.

This position requires excellent communication and organizational skills, with opportunities for growth and access to travel perks. Join our remote team and help deliver exceptional experiences.