Remote Luxury Travel Concierge

Hope’s Global Getaways

Ankeny (IA)

On-site

USD 40,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Fully remote opportunity
Structured onboarding and beginner‑to‑
No prior travel experience required
Educational resources and training
Travel discounts and industry benefits
Supportive virtual team environment

Job summary

Hopesglobalgetaways is seeking polished, relationship-focused individuals to join our remote team as a High-Touch Client Advisor. You will provide attentive support to clients from initial conversation through final trip preparation.

You'll help clients explore options, coordinate services, and keep details on track during the planning process. Training and educational resources are provided to support your success in a fully remote, flexible scheduling environment.

Qualifications

  • Excellent written and verbal communication essential.
  • Professional, personable, service-oriented approach.
  • Strong organization and attention to detail.
  • Able to provide responsive and individualized client support.
  • Comfortable researching and comparing multiple options.
  • Capable of managing several priorities, follow-ups, and deadlines.
  • Willingness to learn digital platforms and supplier systems.
  • Dependable follow-through and time management.
  • Adaptable and solution-focused when client needs change.
  • Self-motivated and able to work independently.
  • Must be 18+ and reside in eligible regions.

Responsibilities

  • Build rapport with clients and learn about destinations, dates, interests, budget, priorities, and special requests.
  • Research and compare premium resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation options using approved resources.
  • Assist with coordinating selected arrangements while keeping reservation information, confirmations, schedules, and itinerary details accurate and organized.
  • Provide proactive client support through timely updates, thoughtful follow-up, answers to routine questions, and assistance with standard changes or requests.
  • Monitor important deadlines, maintain detailed client records, verify arrangements for accuracy, and continue expanding your supplier and destination knowledge.

Skills

Communication skills
Professional customer service
Organization
Attention to detail
Client support
Researching options
Prioritization
Digital platforms learning
Time management
Independent work
Basic computer skills
18+ age
Residency in eligible regions

Job description

Hopesglobalgetaways is seeking polished, relationship-focused individuals to join our remote team as a High-Touch Client Advisor. You will provide attentive support to clients from initial conversation through final trip preparation.

You'll help clients explore options, coordinate services, and keep details on track during the planning process. Training and educational resources are provided to support your success in a fully remote, flexible scheduling environment.

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