Remote LPN: Tele-Triage & Care Navigation

Lehigh Valley Health Network, Inc.; Pennsylvania; Remote; USD 65,000 - 85,000; Full time

Job summary

Lehigh Valley Health Network, Inc. is seeking a skilled Registered Nurse to perform telephonic triage and healthcare navigation from a remote Pennsylvania location.

The role emphasizes assessing patient needs, guiding to appropriate care levels, and coordinating care across settings with focus on patient safety and efficient service delivery. RN licensure in Pennsylvania and a BSN are preferred, with substantial nursing experience desirable.

Qualifications

• Associate’s Degree in nursing required.
• RN - Licensed Registered Nurse_PA - State of Pennsylvania.
• Bachelor’s Degree in Nursing (BSN) preferred or required.

Responsibilities

• Provides triage telephone service to ensure prompt identification of patients with high-risk conditions.
• Provides telephonic triage to assist callers in determining the most appropriate level of care.
• Directs callers to appropriate level of care and provides healthcare advice/education using assessment skills, approved guidelines and protocols.
• Facilitates coordination of care across settings for a designated population ensuring labs, studies, and referrals are completed and results discussed with the patient.
• Performs a short evaluation of the patient situation to estimate severity of illness/injury including chief complaint, vital signs, and mental status.

Skills

Nursing experience

Telephone triage

Empathy

Excellent computer skills

Assessment skills

Education

Associate’s Degree in Nursing

Bachelor’s Degree in Nursing (BSN)

Job description

Lehigh Valley Health Network, Inc. is seeking a skilled Registered Nurse to perform telephonic triage and healthcare navigation from a remote Pennsylvania location.

The role emphasizes assessing patient needs, guiding to appropriate care levels, and coordinating care across settings with focus on patient safety and efficient service delivery. RN licensure in Pennsylvania and a BSN are preferred, with substantial nursing experience desirable.