Remote Loss Mitigation Associate

Hyundai Capital; Atlanta (GA); Hybrid; USD 27,731 - 39,495; Full time

Benefits offered by this job

Competitive pay with monthly bonuses

Medical, dental, and vision plans

401(k) matching

Paid parental leave

Paid Volunteer Time Off

Job summary

Hyundai Capital in Atlanta, Georgia is seeking an Associate in Loss Mitigation to manage delinquent accounts over 80 days past due. Responsibilities include effective queue management, participation in performance coaching sessions, and ensuring compliance with internal policies. Ideal candidates will have 1-2 years of relevant collection experience, strong negotiation and communication skills, and basic computer skills. The position offers remote work after initial training, competitive pay, and comprehensive benefits.

Qualifications

• 1–2 years of collection or relevant experience, preferably in automotive.
• Previous experience in late-stage collections preferred.
• Ability to manage time effectively to meet goals.

Responsibilities

• Manage a queue of delinquent 80+ days past due accounts.
• Participate in coaching and development sessions for performance enhancement.
• Perform all other duties as assigned.

Skills

Collection or relevant experience

Negotiation skills

Skip tracing skills

Basic computer skills

Strong communication skills

Strong listening skills

Education

High school graduate or GED equivalent

Tools

Windows including Word and Excel

Job description

Hyundai Capital in Atlanta, Georgia is seeking an Associate in Loss Mitigation to manage delinquent accounts over 80 days past due. Responsibilities include effective queue management, participation in performance coaching sessions, and ensuring compliance with internal policies. Ideal candidates will have 1-2 years of relevant collection experience, strong negotiation and communication skills, and basic computer skills. The position offers remote work after initial training, competitive pay, and comprehensive benefits.