Remote Loss Draft & Claims Specialist

Carrington; Chandler (AZ); Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

50% 401(k) match on contributions up 6

Employee discounts and training

Educational reimbursement

Charitable foundation involvement

Job summary

Carrington Mortgage Services is hiring a Loss Draft Specialist to work remotely from home. The role involves processing loss drafts and property damage requirements, reviewing inspections, and evaluating exceptions in compliance with policies and laws.

The position offers a pay range of $22.00–$25.00 per hour. The ideal candidate has 2+ years in insurance or related fields, strong claims knowledge, and excellent attention to detail.

Qualifications

• Two (2) or more years’ experience in insurance, banking, finance, mortgage servicing or related experience.
• Strong knowledge of claims handling and claims practices.
• General knowledge of insurance theory and practices, insurance contracts and their application.
• Familiarity with property estimating systems and claims documentation procedures.

Responsibilities

• Perform loss draft and property damage requirements including processing checks, processing documents, ordering and reviewing inspections, working loss drafts queue, and evaluating exceptions.
• Review adjuster worksheets for depreciation, validate scope/costs of repairs and take appropriate action when necessary.
• Review and evaluate claim packages and order/review inspection reports to determine draw eligibility for the claim.
• Reduce risk or loss by assessing the classification of the claim.
• Comply with applicable company policies and procedures, statutes, regulations and other legal requirements governing claims handling.
• Protect the interest of the client by initiating fraud processes when necessary.
• Assist with monitoring quality of services rendered by appraiser, contractors, inspectors, and insurance loss draft personnel and make recommendations to manager/supervisor.
• Work efficiently in client and company proprietary applications.
• Respond to written and verbal customer requests, inquiries, and complaints in a timely and professional manner.
• Provide assistance and back up as needed to meet client requirements and SLAs.
• Perform other duties as assigned.

Skills

Claims handling

Attention to detail

Communication

Customer service

Organization

Education

High School diploma or equivalent

Job description

Carrington Mortgage Services is hiring a Loss Draft Specialist to work remotely from home. The role involves processing loss drafts and property damage requirements, reviewing inspections, and evaluating exceptions in compliance with policies and laws.

The position offers a pay range of $22.00–$25.00 per hour. The ideal candidate has 2+ years in insurance or related fields, strong claims knowledge, and excellent attention to detail.