Remote Loss Draft & Claims Specialist

Carrington; Anaheim (CA); Remote; USD 30,000 - 34,000; Full time

Job summary

Carrington Mortgage Services is hiring a Loss Draft Specialist to work remotely from home. The role focuses on loss draft and property damage requirements, reviewing inspections, processing documents, and maintaining compliance with company policies and applicable laws.

The approved pay range is $22.00 to $25.00 per hour. To succeed, candidates should have at least two years in insurance/finance related fields, solid knowledge of claims handling, and familiarity with property estimating systems.

Qualifications

• Two (2) or more years’ experience in insurance, banking, finance, mortgage servicing or related experience.
• Strong knowledge of claims handling and claims practices.
• General knowledge of insurance theory and practices, insurance contracts and their application.
• Familiarity with property estimating systems and claims documentation procedures.
• Outstanding attention to detail and organizational skills.

Responsibilities

• Perform loss draft and property damage requirements including processing checks, processing documents, ordering and reviewing inspections, working loss drafts queue, and evaluating exceptions.
• Review adjuster worksheets for depreciation, validate scope/costs of repairs and take appropriate action when necessary.
• Review and evaluate claim packages and order/review inspection reports to determine draw eligibility for the claim.
• Reduce risk or loss by assessing the classification of the claim.
• Comply with applicable company policies and procedures, statutes, regulations and other legal requirements governing claims handling.
• Protect the interest of the client by initiating fraud processes when necessary.
• Assist with monitoring quality of services rendered by appraiser, contractors, inspectors, and insurance loss draft personnel and make recommendations to manager/supervisor.
• Work efficiently in client and company proprietary applications.
• Respond to written and verbal customer requests, inquiries, and complaints in a timely and professional manner.
• Provide assistance and back up as needed to meet client requirements and SLAs.
• Perform other duties as assigned.

Skills

Claims handling

Attention to detail

Organizational skills

Education

High School diploma

Job description

Carrington Mortgage Services is hiring a Loss Draft Specialist to work remotely from home. The role focuses on loss draft and property damage requirements, reviewing inspections, processing documents, and maintaining compliance with company policies and applicable laws.

The approved pay range is $22.00 to $25.00 per hour. To succeed, candidates should have at least two years in insurance/finance related fields, solid knowledge of claims handling, and familiarity with property estimating systems.