Remote Loss Draft Specialist | Claims & Inspections Expert

Carrington; Lincoln (NE); Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k) match

Training programs

Employee referral bonuses

Educational Reimbursement

Job summary

Carrington Mortgage Services is seeking a Loss Draft Specialist to process checks, inspect documentation, review inspections, and manage loss drafts queue while ensuring compliance with policies and applicable laws. The role supports fraud prevention and requires attention to detail and industry knowledge.

The position offers remote work from home with a target pay range of $22.00 to $25.00 per hour, and opportunities to monitor service quality and collaborate with appraisers and inspectors.

Qualifications

• Two or more years’ experience in insurance, banking, finance, mortgage servicing or related experience.
• Strong knowledge of claims handling and claims practices.
• General knowledge of insurance theory and practices, insurance contracts and their application.
• Familiarity with property estimating systems and claims documentation procedures.
• Outstanding attention to detail and organizational skills.

Responsibilities

• Perform loss draft and property damage requirements including processing checks, processing documents, ordering and reviewing inspections, working loss drafts queue, and evaluating exceptions.
• Review adjuster worksheets for depreciation, validate scope/costs of repairs and take appropriate action when necessary.
• Review and evaluate claim packages and order/review inspection reports to determine draw eligibility for the claim.
• Reduce risk or loss by assessing the classification of the claim.
• Comply with applicable company policies and procedures, statutes, regulations and other legal requirements governing claims handling.
• Protect the interest of the client by initiating fraud processes when necessary.
• Assist with monitoring quality of services rendered by appraiser, contractors, inspectors, and insurance loss draft personnel and make recommendations to manager/supervisor.
• Work efficiently in client and company proprietary applications.
• Respond to written and verbal customer requests, inquiries, and complaints in a timely and professional manner.
• Provide assistance and back up as needed to meet client requirements and SLAs.
• Perform other duties as assigned.

Skills

Insurance knowledge

Attention to detail

Organization

Communication skills

Education

High School diploma or equivalent

Job description

Carrington Mortgage Services is seeking a Loss Draft Specialist to process checks, inspect documentation, review inspections, and manage loss drafts queue while ensuring compliance with policies and applicable laws. The role supports fraud prevention and requires attention to detail and industry knowledge.

The position offers remote work from home with a target pay range of $22.00 to $25.00 per hour, and opportunities to monitor service quality and collaborate with appraisers and inspectors.