Remote Logistics Specialist - Patient Fulfillment

Direct Meds LLC; United States; Remote; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Benefits package (Health, Dental, and

Job summary

Direct Meds LLC is hiring a Logistics Agent for a fully remote role in the United States. You will monitor patient account workflows, troubleshoot fulfillment concerns, and collaborate with customer care, pharmacy operations, and fulfillment teams to keep orders moving smoothly.

The ideal candidate thrives on problem-solving, attends to detail, and communicates clearly. This role offers shifts within 7:00 AM–7:00 PM MST, with ongoing training and a fast-paced environment.

Qualifications

• Demonstrated attention to detail in fast-paced environments (≤140 chars).
• Strong organizational and time-management skills are required.
• Proven problem-solving and investigative abilities.
• Clear written and verbal communication skills essential.
• Ability to work independently and collaborate across departments.

Responsibilities

• Monitor patient account workflows to ensure timely processing and fulfillment.
• Identify delays, stalls, and workflow issues affecting orders.
• Investigate and troubleshoot logistics and fulfillment concerns.
• Escalate time-sensitive issues through internal channels.
• Collaborate with customer service, pharmacy operations, and fulfillment teams.

Skills

Attention to detail

Organizational skills

Problem solving

Written communication

Verbal communication

Time management

Independence

Collaboration

Accountability

Job description

Direct Meds LLC is hiring a Logistics Agent for a fully remote role in the United States. You will monitor patient account workflows, troubleshoot fulfillment concerns, and collaborate with customer care, pharmacy operations, and fulfillment teams to keep orders moving smoothly.

The ideal candidate thrives on problem-solving, attends to detail, and communicates clearly. This role offers shifts within 7:00 AM–7:00 PM MST, with ongoing training and a fast-paced environment.