Remote Logistics IT Specialist — WMS & Systems Lead

Kuehne+Nagel; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health and welfare benefits

401k retirement savings plan

Tuition reimbursement

Incentive compensation

Job summary

Kuehne+Nagel is seeking a technically adept WMS Specialist to bridge IT and regional operations in a dynamic Contract Logistics environment in the United States. You will coordinate system configurations, manage client deployments, and train LSUs and operational teams to ensure smooth warehouse operations.

Join a global leader focused on continuous improvement, with responsibilities spanning testing, go-live support, and post-implementation hypercare, delivering measurable efficiency gains and

Qualifications

• 3+ years of experience supporting, implementing, configuring, or administering a Warehouse Management System (WMS) within a distribution, logistics, or warehouse environment.
• Experience with Manhattan Warehouse Management for Open Systems (WMOS), SwiftLOG, and/or CIELFW/FD strongly preferred.
• 2+ years of functional WMS experience, including working knowledge of WMS data models, data elements, tables, system configuration, and transactional data flow across warehouse operations.
• Demonstrated experience supporting at least two core warehouse processes, such as order management, inventory management, receiving, picking, packing, or shipping, with the ability to translate customer and operational requirements into WMS configurations or process improvements.
• Hands-on experience with system implementations, enhancements, or upgrades, including unit testing, User Acceptance Testing (UAT), regression testing, issue/ticket management, go-live support, and post-implementation hypercare. Experience training Local Super Users (LSUs) and operational users is preferred.
• Strong interpersonal and stakeholder-management skills, with demonstrated experience communicating technical concepts to operational users, delivering system/process training or presentations

Responsibilities

• Coordinate WMS implementations, including initial warehouse/depot and client setup and system configuration.
• Manage work orders and tickets for new client requirements, functionality, incidents, and support issues.
• Conduct and support unit, UAT, regression, and new functionality testing to ensure system readiness and alignment with requirements.
• Provide training and development for Local Super Users (LSUs) and key operational users, enabling effective downstream training.
• Identify, recommend, and implement system and process improvements that enhance operational efficiency and performance.
• Deliver post-implementation hypercare and second-level support, while maintaining operational process and training documentation.

Skills

WMS experience

Stakeholder management

Training others

System testing

Process improvement

Education

Bachelor's degree in IT, Supply Chain, Logistics, Business, Engineering, or related field

Tools

Manhattan WMOS

SwiftLOG

CIELFW/FD

Job description

Kuehne+Nagel is seeking a technically adept WMS Specialist to bridge IT and regional operations in a dynamic Contract Logistics environment in the United States. You will coordinate system configurations, manage client deployments, and train LSUs and operational teams to ensure smooth warehouse operations.

Join a global leader focused on continuous improvement, with responsibilities spanning testing, go-live support, and post-implementation hypercare, delivering measurable efficiency gains and