Remote Logistics Coordinator – Life Sciences Shipments

Cryoport Inc.; Montpelier (VT); Remote; USD 25,000 - 36,000; Part time

Job summary

Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet challenges in biopharma, cell and gene therapy, reproductive medicine, and animal health markets. Our mission is to enable outcomes through reliable, temperature-controlled solutions.

The Logistics Coordinator (Contingent) supports the Logistics Management team by monitoring shipments, coordinating with clients and carriers, onboarding new clients, and performing

Qualifications

• High school diploma or GED.
• 2+ years of General Logistics management & Customer Service preferred.
• Proficient in Microsoft Office, including Outlook.

Responsibilities

• Monitor exceptions of live shipments and notify Logistics Managers.
• Escalate issues internally and route client and carrier communications.
• Answer and route calls, emails and messages to appropriate parties.
• Onboard new clients and handle order entry and approvals.
• Perform daily revenue audits to capture charges and fees.
• Collaborate with Finance to resolve missing charges and revenue leakage.
• Ensure timely follow-up of revenue-related exceptions for accurate billing.
• Be willing to work after hours and weekends when needed.

Skills

Attention to detail

Time management

Communication skills

Problem solving

Initiative

Client relations

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet challenges in biopharma, cell and gene therapy, reproductive medicine, and animal health markets. Our mission is to enable outcomes through reliable, temperature-controlled solutions.

The Logistics Coordinator (Contingent) supports the Logistics Management team by monitoring shipments, coordinating with clients and carriers, onboarding new clients, and performing