Remote Localization Quoting and Client Success Specialist

Welo Life Sciences; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Welo Life Sciences, a specialist in regulator-ready translation for pharmaceutical, CRO, and medical device clients, seeks a results-driven sales and strategy professional in the United States. You will prepare quotes, calculate turnaround times, and follow up to boost quote acceptance while monitoring client satisfaction and usage patterns.

You will detect new sales opportunities, retain accounts, and discuss strategies with Business Developers, ensuring accurate client data and clear,

Qualifications

• Fluent English and excellent communication skills.
• Total command of Microsoft Office.
• 2-4 years of customer-facing experience in localization or translation.

Responsibilities

• Prepare quotes and calculate turnaround times for clients.
• Follow up on quotes to achieve target acceptance rate.
• Monitor client satisfaction and service usage changes.
• Detect new sales opportunities and retain existing accounts.
• Discuss sales strategies with Business Developers.
• Advise clients on project management and cost efficiency.
• Ensure accurate registration of client information in systems.
• Communicate project details clearly and professionally.
• Convey client requests effectively to Project Managers.

Skills

English fluency

Communication skills

Microsoft Office

Job description

Welo Life Sciences, a specialist in regulator-ready translation for pharmaceutical, CRO, and medical device clients, seeks a results-driven sales and strategy professional in the United States. You will prepare quotes, calculate turnaround times, and follow up to boost quote acceptance while monitoring client satisfaction and usage patterns.

You will detect new sales opportunities, retain accounts, and discuss strategies with Business Developers, ensuring accurate client data and clear,