Remote Loan Servicing & Closings Specialist

Aston Carter; United States; Remote; USD 77,366,000 - 91,693,000; Full time

Job summary

Aston Carter is seeking a remote Loan Servicing Specialist to manage client inquiries, oversee closing and disbursement activities, and ensure compliant loan documentation. This contract position is fully remote and based out of New York, NY, with a pay range of $27.00–$32.00 per hour.

The role requires 3+ years in loan servicing or related fields, knowledge of FDCPA standards, and the ability to handle high-volume calls and emails while maintaining accurate records and timely updates across

Qualifications

• 3+ years in loan servicing, collections, or related roles.
• Experience with loan closing, disbursement, and documentation.
• Strong knowledge of FDCPA standards and regulatory requirements.
• Proven ability to manage high-volume inquiries via phone and email.

Responsibilities

• Respond to client and internal inquiries about billing and account status.
• Support loan closing and disbursement activities with accuracy.
• Verify closing information in documents and on the lending platform.
• Process wire and ACH instructions following policy.
• Maintain borrower and loan records in internal systems.

Skills

Loan servicing

FDCPA knowledge

High-volume calls

Detail oriented

Closing documents

Job description

Aston Carter is seeking a remote Loan Servicing Specialist to manage client inquiries, oversee closing and disbursement activities, and ensure compliant loan documentation. This contract position is fully remote and based out of New York, NY, with a pay range of $27.00–$32.00 per hour.

The role requires 3+ years in loan servicing or related fields, knowledge of FDCPA standards, and the ability to handle high-volume calls and emails while maintaining accurate records and timely updates across