Remote Loan Processing Specialist

Enova International; United States; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision

401(k) matching

PTO & paid holidays

Sabbatical program

Summer hours

Paid parental leave

Charitable matching

Employee recognition

Job summary

Enova International is seeking a NetCredit Loan Processing Representative for a fully remote position. After a brief 3-week brand-specific training, you will process loan applications and manage a queue of cases with quality standards.

This role requires strong communication, the ability to work in a fast-paced environment, and comfort with remote work. Eligible candidates must reside in the United States and be able to work without visa sponsorship.

Qualifications

• Experience in fast-paced customer service environments.
• Excellent communication and active listening skills.
• Proven ability to manage high-volume workloads.
• Comfortable using new technology and remote work.

Responsibilities

• Handle a queue of loan applications with quality standards.
• Receive inbound calls from customers about their loan application.
• Initiate outbound calls to verify details and collect information.
• Resolve customer issues via phone, email, or fax.
• Keep customer accounts updated with accurate information.

Skills

Customer service

Communication

Adaptability

Remote work

Job description

Enova International is seeking a NetCredit Loan Processing Representative for a fully remote position. After a brief 3-week brand-specific training, you will process loan applications and manage a queue of cases with quality standards.

This role requires strong communication, the ability to work in a fast-paced environment, and comfort with remote work. Eligible candidates must reside in the United States and be able to work without visa sponsorship.